Frequently Asked Questions

How soon will I get my chair?
Chairs generally ship within 5 days of order placement. All product pricing includes ground shipping. We ship from California and Arkansas. Most orders will be delivered within 2 - 3 weeks. If you have a question about a specific product, please contact us via email or call us toll free at 844-257-4111 from 8:00 am PST to 5:00 pm PST Monday - Friday.
Do you offer expedited service?
If we have the product in stock, we may be able to ship sooner. Ground shipping is included in the price. Faster shipping methods may be available at an additional charge. Please contact us via email or call us toll free at 844-257-4111 from 8:00 am PST to 5:00 pm PST Monday - Friday, to see if this service is available and the additional cost.
What if I have a warranty problem or an issue with my chair?
We stand behind the quality of our products. Please contact us via email or call us toll free at 844-257-4111 from 8:00 am PST to 5:00 pm PST Monday - Friday and we will assist you with any issue.
What is your policy on cancelation and returns?
If a product has not shipped, we may be able to cancel the order. If you change your mind about a product, you may contact us to return it within 30 days of delivery. The product must be in original condition and in the original packaging. Please contact us via email or call us toll free at 844-257-4111 from 8:00 am PST to 5:00 pm PST Monday - Friday for return assistance.
We see on your website that you make many other colors and other product styles. Can I buy those?
Virco manufacturers thousands of products. Please contact us via email or call us toll free at 844-257-4111 from 8:00 am PST to 5:00 pm PST Monday - Friday to find if your selection is available.